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The Small Business School Podcast

Ready to leave the small business struggle behind? The “School for Small Business” podcast supports small business owners in scaling a business that is profitable, purposeful, and doesn’t leave you burnt out. No matter whether you run your business online or you own a brick-and-mortar, you can expect our world class experts to support you with mindset, tactics, and everything in between so you can have the business you dreamed of. Based on our lived experience, we know that small business CAN be easy and we are here to show you how.The “School for Small Business” is hosted by Staci Millard, a CPA by trade with over 15 years of experience seeing the behind the scenes of thousands of small businesses. After growing and selling her first 7 figure business, Staci has been on the ground running - mentoring small businesses and working to increase success rates. Staci strongly believes you don’t need to have gone to business school to be successful so you can expect nothing but simple, impactful advice. Tune in each Tuesday for a new 30 minute or less episode of nothing but valuable advice to help you grow your small business. We are so excited for you to be on this journey with us!

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The Small Business School Podcast

Why Connection Will Be Your Most Valuable Business Currency in 2026

January 27, 2026 • Staci Millard • Episode 369

In this episode of Small Business School, Staci is diving into a major shift she sees coming for entrepreneurs as we head into 2026. With AI making information instantly accessible, what really matters now isn’t what you know — it’s how you serve, connect, and give people their time back. This episode is all about rethinking value, letting go of burnout culture, and building businesses that feel good for both you and your customers.

Key topics covered:

Why information is no longer the differentiator and what actually is
How AI is changing buying behavior and raising the bar for service providers
The growing importance of solving the “time gap” for your customers
Why connection, customer experience, and thought leadership can’t be replaced
What it means to build a business that supports your health and your clients as we move into 2026

As we move into 2026, the businesses that will thrive aren’t the ones chasing more information or louder marketing, but the ones that lead with connection, thoughtful service, and real human impact.

Staci's Links:
Instagram. Website.