The Small Business School Podcast

Business Builders (Pt.23): Clarifying Roles to Grow Your Business

Episode 312

Hey friend, welcome back to Business Builders! Let’s talk about something that every business owner hits at some point—becoming the bottleneck in your own business. Today, I’m walking you through exactly why that happens, how to know it’s not a flaw (just a sign that roles need clarity), and how to fix it with simple steps. 

Key topics covered:

  • Why lack of role clarity—not just systems—is what’s keeping you stuck in the weeds
  • How to delegate fully instead of just passing off tasks (and why your team might be confused)
  • A simple framework to define the core areas of your business and assign true ownership
  • What “done well” actually looks like—and why one clear sentence can change everything
  • How clarity isn’t corporate or rigid—it’s what creates freedom for you and your team

Because when everyone knows what they own—and what success looks like—you finally get to lead instead of manage every little thing!

Challenge

Define 5–7 key areas of your business, assign ownership (even if it's still you!), and write one sentence that describes what success looks like in that role.

Mentioned in this episode: If you are running a business in Canada and you need help with all the things accounting related, but more importantly understanding the numbers I invite you to check out https://thriveaccounting.co/

Staci's Links:
Instagram. Website.

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Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!

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