The Small Business School Podcast
Ready to leave the small business struggle behind? The “School for Small Business” podcast supports small business owners in scaling a business that is profitable, purposeful, and doesn’t leave you burnt out. No matter whether you run your business online or you own a brick-and-mortar, you can expect our world class experts to support you with mindset, tactics, and everything in between so you can have the business you dreamed of. Based on our lived experience, we know that small business CAN be easy and we are here to show you how.The “School for Small Business” is hosted by Staci Millard, a CPA by trade with over 15 years of experience seeing the behind the scenes of thousands of small businesses. After growing and selling her first 7 figure business, Staci has been on the ground running - mentoring small businesses and working to increase success rates. Staci strongly believes you don’t need to have gone to business school to be successful so you can expect nothing but simple, impactful advice. Tune in each Tuesday for a new 30 minute or less episode of nothing but valuable advice to help you grow your small business. We are so excited for you to be on this journey with us!
The Small Business School Podcast
Business Builders (Pt.19) Scaling Your Delivery Without Losing Your Magic
Hey friends, welcome back to another episode of the Business Builder series on Small Business School! This week, I’m talking all about what happens when your business starts growing fast—and things start feeling a little... stretched. If you've ever worried about how to keep up with client demand without letting quality slip, this episode is for you. Whether you're selling products or services, I’m breaking down how to scale delivery in a way that still feels solid, thoughtful, and true to what makes your business great in the first place.
Key topics covered:
- What usually breaks first when a business scales too fast—and how to fix it before it becomes a bigger issue
- Why systemizing your delivery process is essential (and how to know when it’s time)
- Easy steps to standardize your workflows using checklists, SOPs, and tools you probably already have
The magic of client communication touchpoints—and how they build trust and reduce back-and-forth - How to delegate with ownership, not just tasks, and why that makes all the difference as you grow
Let’s grow without the chaos. You’ve got this!
Challenge
Choose one repeatable part of your delivery process, document it step-by-step, and find one way to simplify or improve it—whether that’s automation, delegation, or clearer communication.
Mentioned in this episode: If you are running a business in Canada and you need help with all the things accounting related, but more importantly understanding the numbers I invite you to check out https://thriveaccounting.co/
Staci's Links:
Instagram. Website.
The School for Small Business Podcast is a proud member of the Female Alliance Media.
To learn more about Female Alliance Media and how they are elevating female voices or how they can support your show, visit femalealliancemedia.ca.
Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!
