The Small Business School Podcast
Ready to leave the small business struggle behind? The “School for Small Business” podcast supports small business owners in scaling a business that is profitable, purposeful, and doesn’t leave you burnt out. No matter whether you run your business online or you own a brick-and-mortar, you can expect our world class experts to support you with mindset, tactics, and everything in between so you can have the business you dreamed of. Based on our lived experience, we know that small business CAN be easy and we are here to show you how.The “School for Small Business” is hosted by Staci Millard, a CPA by trade with over 15 years of experience seeing the behind the scenes of thousands of small businesses. After growing and selling her first 7 figure business, Staci has been on the ground running - mentoring small businesses and working to increase success rates. Staci strongly believes you don’t need to have gone to business school to be successful so you can expect nothing but simple, impactful advice. Tune in each Tuesday for a new 30 minute or less episode of nothing but valuable advice to help you grow your small business. We are so excited for you to be on this journey with us!
The Small Business School Podcast
Building Better Tech Solutions: The Importance of Customer Feedback with Jonathan Bowers
In this episode of Small Business School, I'm joined by Jonathan Bowers, a seasoned tech entrepreneur with experience building product teams. Jonathan’s agency has helped build amazing products for our clients in education, government, finance, and climate.
We discuss the process of building apps and software that truly bring value to businesses. From defining your product's purpose to the importance of iterating, this conversation is packed with insights for those exploring tech solutions!
Topics Covered:
- How to start building software and apps, and what questions to ask before getting started.
- The importance of creating a minimum viable product (MVP) and how it helps validate your ideas.
- Why understanding your customers' needs and pain points is crucial for success.
- Balancing user experience (UX) with feature development for long-term success.
- Understanding the difference between the actual problem customers face and the perceived problem entrepreneurs think they need to solve.
- The importance of getting your product in front of customers early to gather real feedback.
- Tips on how to effectively observe and interact with customers to identify their pain points.
- The significance of being unafraid to fail and releasing unpolished products for faster feedback.
Jonathan shares valuable insights into the tech world, emphasizing that successful software development is an evolving process. It's not about building the perfect solution overnight but refining and iterating based on customer needs. Be sure to connect with Jonathan and his team for more tech guidance!
Jonathan’s Links:
Instagram
Two Story Robot Agency Website
Check out the Small Business Club!
Staci's Links:
Instagram. Website.
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To learn more about Female Alliance Media and how they are elevating female voices or how they can support your show, visit femalealliancemedia.ca.
Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!
